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| About Us Teezz are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Teezz 11 The Laurels Flightway Business Park Dunkeswell Honiton EX14 4RS Fax: 0870 460 6241 Email: info@teezz.co.uk |
| Making A Purchase ONLINE ORDERING Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We currently only accept payment online via Paypal. When you select to complete your order you will be taken to a secure Paypal page to complete the purchase. You do not have to have a Paypal account to pay us via Paypal. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect both you and us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Postage/shipping charges - United Kingdom only. Order value between £5.00 and £10.00 - cost £2.00 Order value between £10.01 and £20.00 - cost £2.50 Order value between £20.01 and £30.00 - cost £3.00 Order value over £30.00 - £3.50 |
| Delivery Schedule Normally orders are dispatched within seven working days. If your order will be delayed for any reason we will advise you. |
| Back Orders If your item is not in stock, we will back order for you. |
| Tax Charges VAT is not charged on any items on this web site. |
| Guarantee Any specific guarantee terms mentioned on this site do not affect your statutory rights. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can fax us on 0870 460 6241 or write to us at 11 The Laurels, Flightway Business Park, Dunkeswell, Honiton. EX14 4RS |
| Privacy Policy Teezz does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent by joining our opt-in mailing list. We will give you the chance to refuse any marketing email from us in the future. The type of information we will collect about you includes: your name, address, phone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This could include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy you should email us. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm No goods will be accepted for return without prior authorisation, please contact us before returning any goods. Any goods returned due to no fault of Teezz are liable to a 10% handling charge. No returned goods can be refunded unless, and until, they are checked by ourselves and found to be in a perfect and unused condition. All costs incurred in the course of the transaction must be repaid in full, including all bank and carriage charges. |