|About Us This web site is owned and operated by Anthemis Designs who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the web site or using the details below.|
Our Contact details:
11 The Laurels Flightway Business Park Dunkeswell Honiton EX14 4RS United Kingdom
Email: sales [at] teezz [dot] co [dot] uk
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We currently only accept payment online via Paypal. When you select to complete your order you will be taken to a secure Paypal page to complete the purchase. You do not have to have a Paypal account to pay us via Paypal.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect both you and us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Order value between £5.00 and £10.00 - cost £2.00|
Order value between £10.01 and £20.00 - cost £2.50
Order value between £20.01 and £30.00 - cost £3.00
Order value over £30.00 - £3.50
Please note that we only ship to the UK. This includes the Channel Islands and all BFPO addresses.
|Delivery Schedule Normally orders are dispatched within 3-5 working days. If your order will be delayed for any reason we will advise you.|
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges All prices shown on our web site include VAT at 20%.|
|Guarantee Any specific guarantee terms mentioned on this site do not affect your statutory rights.|
|Reaching Us If you need to reach us, please email us using the link on the web site or alternatively, you can fax us on 0870 460 6241 or write to us at Teezz, 11 The Laurels, Flightway Business Park, Dunkeswell, Honiton. EX14 4RS|
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
|Remittance Terms We offer payment options via Paypal. If you have a Paypal account you can make payment quickly and easily using your Paypal account. If you do not have a Paypal account then you have the option to pay using your credit or debit card.|